Privacy Policy – www.vedio.dk

Effective Date: May 23, 2025

At Vedio.dk (“we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our platform, products, and services.

1.  Who We Are

Vedio.dk is a digital platform that provides creative editing services for videos, images, and audio. We are located in Stagehøjvej 19a and operate under Danish and EU data protection laws.

2.  Information We Collect

We collect the following types of personal and usage data:

a)  Information you provide directly:

  • Name, email address, and contact details
  • Billing and payment information (via secure third-party processor)
  • Uploaded media content (video, image, audio files)
  • Messages, comments, feedback, and support requests

b)  Information we collect automatically:

  • IP address, browser type, device data
  • Usage patterns and session data on dk
  • Cookies and similar tracking technologies (see Section 7)

3.  How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage your user account
  • To deliver and edit projects you request
  • To communicate with you about your account, projects, or support
  • To analyze platform performance and user experience
  • To enforce our Terms and Conditions

To send marketing, promotional, and sales communications (you may opt out at any time)

  • To showcase selected finished content for inspiration, community features, or Vedio.dk marketing (opt-out available)
  • To comply with legal obligations

4.  Lawful Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your data:

  • Consent – for marketing communications and showcasing content
  • Contractual necessity – to fulfill editing services you’ve requested
  • Legitimate interest – to improve platform functionality and user experience
  • Legal obligation – for tax, financial, or regulatory compliance

5.  Sharing Your Information

We do not sell your data. We may share your personal data only with:

  • Our in-house editing team, for project delivery purposes only
  • Trusted third-party processors, such as:
    • Cloud storage providers (e.g., AWS, Google Cloud)
    • Email marketing tools (e.g., Mailchimp, Brevo)
    • Analytics tools (e.g., Google Analytics, Hotjar)
    • Payment processors (e.g., Stripe, PayPal)
  • Authorities or legal entities when required by law

All third-party service providers are under strict GDPR-compliant data processing agreements.

6.  Data Retention

We retain your personal data and project files only as long as necessary for:

  • Service delivery
  • Legal and financial compliance
  • Future reference (e.g., revisions, version history)
  • Platform improvement and training

You may request permanent deletion of your account and content at any time.

7.  Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Remember login sessions
  • Analyze usage and performance
  • Deliver personalized marketing

You can manage cookie preferences through your browser or our cookie banner when visiting Vedio.dk.

8.  Marketing and Communications

By using Vedio.dk, you agree to receive occasional:

  • Service updates
  • Newsletters or blog content
  • Promotions or upgrade offers

You may unsubscribe at any time via the email link or by contacting us.

9.  Your Rights Under GDPR

As an EU resident, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion (“right to be forgotten”)
  • Object to certain processing (e.g., marketing)
  • Request a copy of your data (data portability)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us using the information below.

10.  Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Encrypted transmission (HTTPS/SSL)
  • Secure cloud storage
  • Internal access controls
  • Regular data audits and compliance checks

However, no system is 100% secure. You use the platform at your own risk.

11.  International Data Transfers

Your data may be transferred to or stored in countries outside the EU/EEA. In such cases, we use safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant hosting partners

12.  Children’s Privacy

Vedio.dk is not intended for users under the age of 16. We do not knowingly collect data from minors. If we discover such use, we will delete the data promptly.

13.  Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced via email or on the platform.Continued use after changes means you accept the new version.

14.  Contact Us

If you have questions, want to exercise your rights, or request data deletion, please contact:

Vedio.dk – Data Protection

Email: Info@vedio.dk

Address: Stagehøjvej 19a, 8600 Silkeborg